IT support without the headaches
From tradespeople to law firms, we look after the computers, email, network and security your business relies on, with a local Geek who knows your setup and clear, fixed pricing.
See plans and pricingManaged IT support and help desk
One fixed monthly fee covers your whole team: a friendly help desk, remote and on-site support, and monitoring that catches problems before they slow you down.
We keep your computers updated, your backups checked and your staff set up properly when they join or leave, so you can get on with running your business.
Managed IT servicesCyber security that keeps you safe
Scam emails, fake invoices and stolen passwords are the most common ways London businesses get caught out. We protect you with multi-factor sign-in, email filtering, endpoint protection and backups.
We follow the NCSC’s Cyber Essentials, and train your team to spot scams before they click.
Cyber securityMicrosoft 365 and the cloud
We set up and look after Microsoft 365, including email, Teams, OneDrive and SharePoint, so your team can work securely from the office, home or on the road.
Moving from an old server or another provider? We plan the move and handle the details, so nothing gets lost.
Microsoft 365 supportRemote help first, on-site when needed
Most problems are fixed over a secure remote session, usually picked up within 30 minutes. Your team can reach our IT help desk by phone, email or ticket.
If it needs hands on, we’ll book a Geek to visit you anywhere in London.
Remote IT supportOn-site across London
Our office is at 90 Paul Street in Shoreditch, EC2A. We come on-site to businesses right across London, and support teams anywhere in the UK remotely.
Fixed-fee IT support
Three fixed-fee IT support plans for businesses, no hidden fees. Or pay as you go, from £75 an hour.
Starter
Perfect for sole traders and startups who need a reliable IT safety net without the overhead of an in-house tech.
Plus
Ideal for busy offices where someone always has an IT issue, with unlimited remote support and daily monitoring to keep your whole team online and productive.
Pro
For businesses that can’t afford downtime, with priority response, advanced security and after-hours support.
How switching to Geekheads works
Moving IT providers is easier than you think. Learn about switching.
1. IT health check
We look at your computers, email, network and security, and tell you in plain English what needs attention.
Book an IT health check2. We tidy up and secure
We fix the urgent issues, tighten security and set up monitoring, so problems are caught early.
Switching IT providers3. Ongoing support
Your team calls, emails or raises a ticket, and a Geek you know picks it up. One fixed monthly fee, no surprises.
See IT support plansFree self-checks
See where your business stands in a few minutes, with an instant score.
Cyber Readiness Check
Get an instant score and a plain-English list of what to fix first.
Start the checkAI Governance Check
See whether your team is using AI safely, with an instant score and next steps.
Start the checkCyber Insurance Readiness Check
Check your security against what cyber insurers commonly ask before your renewal.
Start the checkBusiness IT support in London: common questions
What London business owners ask before choosing an IT provider.
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Where in London do you provide on-site support?
We come on-site across London, from the City, Shoreditch and Clerkenwell to Camden, Islington, Westminster and Canary Wharf, and support businesses anywhere in the UK remotely. Our London office is at 90 Paul Street, EC2A.
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Are you a London IT company?
Yes. Geekheads started in London in 2016 and we’ve looked after London businesses ever since. Our head office is now in Sydney, so we also support businesses in Australia, but your support comes from our London team.
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How quickly do you respond to London businesses?
Remote support requests are usually picked up within 30 minutes, and many issues are fixed remotely within minutes. When a visit is needed, we’ll book a Geek to come on-site.
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How much does business IT support cost in London?
Our support plans start from £35 per user per month for ongoing, fixed-fee support. If you only need help occasionally, you can pay as you go, with remote support at £75 an hour and on-site call-outs at £95. Fixed monthly plans are usually better value than paying hourly once you have a few staff.
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What’s included in a support plan?
Help desk support, remote and on-site help, monitoring, updates, security tools and Microsoft 365 support, for a fixed monthly fee per user.
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How do I choose an IT support company?
Look for clear pricing, real response times, strong cyber security skills, local technicians and genuine reviews. Ask who you’ll actually speak to when something breaks.
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Can you take over from our current IT provider in London?
Yes. We document your current setup, passwords and licences, and manage the handover, so the switch is smooth and nothing is lost.
Talk to a Geek about IT support in London
Call 020 3637 6095 or fill out the below form and one of our friendly Geeks will be in touch.