IT Support Services in LoughtonGeekheads Team
Business IT Support Services in Loughton includes unlimited Remote Support and next day Onsite Response if a fault cannot be repaired remotely.
FLEXIBLE IT SUPPORT: Our support packages are tailored to meet your business requirements and can easily be scaled up as your business grows.
DEDICATED IT GUY: With an in-depth knowledge of your business and its systems your IT guy, backed up by a team of IT specialists, will proactively recommend and implement solutions to enhance your IT infrastructure.
REMOTE IT SUPPORT: Our IT help desk is manned by experienced technical engineers 24 hours a day 7 days a week. Over 90% of telephone support queries we receive can be fixed remotely.
END USER SUPPORT: From creating templates and shortcuts to advise on using a new program or operating system. We provide your team with an IT resource on hand to help them get the job done.
GUARANTEED RESPONSE TIMES: For critical issues requiring onsite support one of our IT technicians will be there within a guaranteed period. For businesses in London we’ll be on-site within 2 hrs.
TESTING AND CONFIGURATION: Our engineers configure all of your equipment and run it through comprehensive test cycles before it’s delivered. All equipment arrives with your IT Guy attached!